Thendele Royal Natal National Park Questions and Answers
Q: What time do the gates close to Royal Natal National Park?
A: Entrance gate is open 24 hours 365 days per year of guests staying at Thendele.
Q: If the reception is closed where do I get my room keys?
A: Room keys can be found outside reception on the guest notice board which will reflect your family name and room number.
Q: How far is the drive to Sentinel Car Park if I want to climb the chain ladder?
A: Approximately a 2h20 minute drive from Thendele. It is a 45-minute walk from Sentinel Car Park to the Chain Ladder.
Q: Is bedding and cutlery provided at Thendele?
A: All chalets have fully equipped kitchens and all linen. bedding and towels are provided.
Q: Is there a restaurant at Thendele?
A: No. but there are a number of fine restaurants outside the park and as you have 24 access it is no problem to have dinner and arrive back at camp whatever time you wish.
Q: Is there a swimming pool at Thendele?
A: No. Guests are welcome to swim in the rock pools which can be found in the nearby streams and river.
Q: What is the difference between Upper and Lower Camp?
A: Thendele is situated on a slope and the Upper Camp is above the Lower Camp
Q: Does Upper Camp have better views?
A: Both camps have breath taking views.
Q: Why are the 2 and 4-bed chalets more expensive in the Upper Camp compared to the Lower Camp?
A: Because they are more spacious. modern architecture and interiors.
Q: What is the cell phone signal like?
A: Not great as you are surrounded by mountains. The best signal will be at the reception.
Q: What time is check-in time from on our day of arrival?
A: 14h00
Q: What time do we have to check out by on our day of departure?
A: 10h00
Q: What are the closest towns to Thendele?
A: The nearest towns are Bergville and Harrismith. Bergville is 45 km from the resort.
Q: Are domestic animals allowed?
A: No. Pets are not permitted in the reserve.
Q: Can I book accommodation and pay on arrival?
A: No, as there is no guarantee that you will arrive.
Q: Can we request a specific room number?
A: Room numbers can be requested but not guaranteed.
Q: Why is there no VAT on accommodation at Thendele?
A: Thendele is a parastatal (partly funded by the state) and all accommodation is exempt from VAT.